Info

Interactive User Manuals for Office Chairs

  • Cross-Plattform Android / iOS
  • Concept
  • User Experience Design
  • Development

Client: Viasit Bürositzmöbel GmbH, Neunkirchen :: since 2002

Our Services

We developed an innovative user guide that explains the various functions and settings of the office chair to the end customer in a clear and easy-to-understand way, without the need for words. This was achieved through an intuitive app: using an interactive 3D model and accompanying animations, users can explore the individual elements of the chair in an engaging way. We also incorporated an animated guide to ergonomic sitting.

To date, we have produced more than twenty manuals for Viasit. Whereas a few years ago these were supplied on a credit-card-sized CD-ROM, they are now readily available for download.

Benefits for the customer

The app provides end users with easy-to-follow instructions on how to use the chair. It therefore helps to minimise the number of enquiries to customer services and is also a design success: it won the iF Communication Design Award in 2004 and was awarded the Saarland State Prize for Design in 2003.

Various up-to-date manuals are available to download on the product pages of the Viasit website (example).

 

iF Communication Design Award 2004German Brand Award Winner Logo